Privacy Policy
PatientViewer.com is a hosted website that collects patient data solely for the use of the patient to communicate with the and the provider to communicate with the patient. The data is not used, sold, or otherwise transferred to any third party by the web site author(s) or host(s). All the above categories exclude text messaging originator opt-in data and consent; this information is not shared with any third parties. The data is transferred immediately to . Data in transit to and in transit back to the patient browser is encrypted. Data at rest is the responsibility of or 's agent or data host. Therefore PatientViewer.com does not have a privacy policy on this data, but rather the privacy policy of is in force.
At PatientViewer, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our SMS communication tools.
- Information Collection
We collect information that you provide directly to us, such as your name, email address, and phone number, when you register for an account or opt-in to receive communications.
- Use of Information
We use your information to provide our services, respond to your inquiries, and send you important updates or notifications via SMS (if you have opted-in).
- SMS Communications and Consent
If you provide your mobile number and opt-in to receive text messages from us, we will send you [describe type of messages, e.g., appointment reminders or secure data notifications].
- Message Frequency: Message frequency may vary.
- Costs: Standard message and data rates may apply.
- Support: For help, reply HELP or contact [Insert Support Email/Phone].
- Opt-Out: You can cancel the SMS service at any time. Just text STOP to [Insert Number/Short Code]. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed.
- Third-Party Sharing (The Carrier Requirement)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Data Security
We implement a variety of security measures to maintain the safety of your personal information, including encryption for data in transit.
The Secure Email service utilizes third party encrypted storage to keep any attachment(s) encrypted and available for viewing by the recipient for a period of time that we call the 'message retrieval period', which is inherent to the purpose of Secure Email. This Secure Email attachment is identified only by a unique id, with no additional patient information, and is deleted from the encrypted server(s) after the 'message retrieval period', typically 7 days and always less than 30 days. This Secure Email content is not used, sold, or otherwise transferred to any additional third party by the web site author(s) or host(s).